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Privacy Policy


TUCSONLIVEAUCTION.COM™ PRIVACY STATEMENT
Last revised:  May 6, 2008

At TucsonLiveAuction.com™, we know your privacy is important to you.  We do not abuse the information you provide us through our site.  We make great efforts to ensure that it remains secure, both online and offline.  Please read on to learn about our privacy policies.  Then, if you have any questions or concerns about the policies, please contact us at info@tucsonliveauction.com or by calling 520-546-5559.   When you accept our Terms of Use by registering, you consent to our use of your personal information in the manner described in this Privacy Statement.

WE RESPECT YOUR PRIVACY

TucsonLiveAuction.com does not disclose any of your personally identifiable information (e.g., name, address, e-mail address, etc.) without your consent except as described in this Privacy Statement.

WHAT INFORMATION WE COLLECT

We collect information about our users by direct solicitation or by using cookies, log files, JavaScript, web beacons, clear gifs, other technical means, and/or third parties.  The information is stored on servers located in the USA, and it may include the following:

  • the domain name of the e-mail addresses of all visitors to our site and  information on what pages these visitors access;
  • the IP address of the site you came from before visiting our site, which browser you used to view our site, and any search terms you have entered on our site;
  • questions, comments and requests you submit to us or through us to others, including your name, e-mail address and any other information you include in your submission, physical address and personal preferences.
  • sale item descriptions and other you provide in connection with listing an item for sale;
  • bidding, buying, and selling information relating to the transactions in which you participate using the site;
  • information from third parties, including advertising companies, and credit  reporting agencies, as permitted by law;
  • your name, billing address, phone number, e-mail address, shipping address, credit card and bank account information; 

 

WHAT WE USE THE INFORMATION FOR

We use the information we collect in order to (i) provide our services, including customer service; (ii) respond to requests for information or assistance; (iii) administer special shopping, marketing or reward programs; (iv) tailor our offerings and the offerings of sellers and buyers using the site, as well as third party advertisers, to your preferences; (v) administer surveys; (vi) send marketing communications; (vii) investigate and attempt to prevent activities that may be illegal or prohibited under the Terms of Use; (viii) collect payment and otherwise enforce the Terms of Use; (ix) offer new products and services; (x) measure and improve the effectiveness of our site, our marketing endeavors or our services and offers; or (xi) other business purposes.

WHEN WE SHARE THE INFORMATION

We do not sell or rent your e-mail address or your personally identifiable information to any third parties.

We may share aggregated demographic information with our business partners and advertisers, but this information will not include any personally identifiable information.

We may share your personal information with third parties who supply services to us.  For example, we may release personal information to third parties involved in processing and shipping your order, such as the issuer of your credit card and the shipping carrier, and to other third parties who might perform services on our behalf, such as processing payments, sending TucsonLiveAuction.com marketing communications, servicing products, fulfilling subscription services, conducting investigations, research or surveys, or sending regular mail and e-mail on our behalf. 

We may share your personal information with buyers or sellers or other third parties to whom you ask us to send information, either explicitly or by inference from your use of our services that require the sharing of such information or that a person would reasonably understand to involve the sharing of such information.

We may share the information collected in connection with a contest or survey with any co-sponsors.  Contest winners’ names and states of residence are also made available to the general public.   

All information we collect may be shared with current or future TucsonLiveAuction.com entities, subsidiaries and divisions, and in the event of a planned merger, acquisition by another company, reorganization, dissolution, or sale of all or a portion of our assets, your personally identifiable information will likely be among the assets transferred.  In the event of any such event, we will request that the transferee of your personally identifiable information maintain our privacy policies in place until changed in accordance with this Privacy Statement.

All information we collect is also subject to disclosure whenever we have a good-faith belief that such action is necessary or appropriate in connection with any judicial, criminal or regulatory investigation, or any related proceeding or other legal process, or in order to comply with law.  We also reserve the right to report to law enforcement and other governmental agencies any activities that we have reason to believe may be unlawful, including reporting personally identifiable information of those who are or may be involved.  We may release certain personally identifiable information when we believe it is reasonably necessary in order to protect the rights, property, and safety of others and ourselves.  We may also release personally identifiable information in the event of an audit, or an intended corporate sale, merger, reorganization, dissolution or similar event.

THIRD-PARTY USE OF SHARED INFORMATION

TucsonLiveAuction.com is not responsible for the privacy policies of third parties with whom TucsonLiveAuction.com shares information as described in this Privacy Statement (including but not limited to sellers and buyers using the site and suppliers of services to us), nor for any uses to which such third parties might put the information with or without TucsonLiveAuction.com’s consent.  In addition, we cannot guarantee that third parties will actually use your personal information in compliance with their own privacy policies.  All users of the site should disclose their privacy practices to those who conduct transactions with them on or through this site.  All users of the site should review the privacy practices of those with whom they conduct transactions on or through this site. 

WE PROTECT YOUR ACCOUNT INFORMATION

We employ 128-bit encryption technology in all areas of the site that require you to provide personal or account information. This is done to protect you from unauthorized use of the information you are sending to our server.  In order to take full advantage of the protection we make available, you will need to make sure you have the latest security features enabled on your browser.  Regularly download and install the latest version of your browser from the browser's manufacturer. 

Please remember, though, that e-mail communication to us (and to virtually all other Internet vendors) is not encrypted and not secure, and should not contain sensitive information you want protected from public disclosure.

Please remember, also, that though we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it, no method of transmission over the Internet, or method of electronic storage, is 100% secure.  We cannot guarantee its absolute security.

Successful protection of your personal information also depends on you.  In addition to not disclosing your password to others, you should always log off the site when you are using a public or shared computer.

USER IDS AND PASSWORDS

When you register on the site, you choose a user ID.  Your user ID is visible to all users of the site and is tied to information about your transactions on the site that is accessible by the public, including identification of items sold and purchased, feedback, etc.  We may also use your user ID to alert others of suspected fraudulent activity and other conduct that is not in keeping with our Terms of Use.  If you choose a user ID that includes or is suggestive of your name or other personal information, your transactions may become publicly associated with you. 

Anyone using your user ID and password will have access to personally identifiable information.  It is important that you not disclose or share your password with others.  We are not responsible for confirming that your password is being used by someone who is authorized to do so.  You are responsible for all acts taken by someone using your password.  You may change your password at any time by logging into your account following the instructions provided.

WE DON’T OBTAIN PERSONAL INFORMATION FROM CHILDREN

TucsonLiveAuction.com does not knowingly collect personal information from anyone under 13 years of age.  Should it become known to us that personal information has been provided by someone under 13 years of age, we will not make use of that information or keep it in retrievable form except as may be necessary to comply with the Children’s Online Privacy Protection Act

WE USE, NOT ABUSE, COOKIES

Our site uses cookies to enhance your shopping and browsing experience.  The text in a cookie, by itself, only tells our computer that you have visited our site before. It does not store any personal information such as your name, e-mail address, street address or phone number.  Knowing that you have been to our site before helps us to access information in our servers that allows us to provide you with a more personalized level of service.  Your web browser likely provides tools you can use to limit or prohibit the use of cookies on your computer.  We suggest you be careful in using such tools in connection with this site, because some of the functions and services we offer depend on the use of cookies and without them the site may not function for you in the way we intend.  We reserve the right to grant some of our business partners (for example, advertisers) the right to use their own cookies on our site.  We have no access to or control over these cookies, once we have given permission for them to be included.  We are not responsible for others’ use of cookies on our site, and we recommend that you visit the site of the advertiser in order to learn about its privacy policies relating to those cookies.

LINKS TO OTHER SITES

Our site provides links to other sites and content on the Web. TucsonLiveAuction.com is not responsible for the privacy policies and content of those sites.  We encourage you to be aware when you leave our site and to read the privacy statements of each and every site that collects personally identifiable information. This Privacy Statement applies solely to information collected by this site.

CHANGES

Our privacy policies may change at any time at our sole discretion.  If we change any of the policies, we will post a new Privacy Statement including the changed provisions on the privacy policy page of our Site.  However, if any change provides for our use of your personally identifiable information in a manner different from that stated at the time of collection, we will notify you either by e-mail or by posting a notice on the privacy policy page of our Site for 30 days in advance of the date the change will go into effect. You will be able to opt out of that change as to already-collected information.  However, any use of our site after the effective date of any change (even if you have opted out of the change with regard to personally identifiable information collected before the change) will constitute (i) a revocation of your opt-out, and (ii) your acceptance of all of our privacy policies in effect at the time of your use, including as they may apply to information collected prior to the effective date of change.

MARKETING OPT-OUT

If we are using your information to send you marketing communications, you can opt-out at any time.  All marketing e-mail and direct mail communications from TucsonLiveAuction.com will tell you how to opt-out. 

To opt-out of receiving marketing communications from TucsonLiveAuction.com:

  • Follow directions on a marketing e-mail or direct mail communication from us.
  • Call 520-546-5559.
  • Send a request with your current contact information to:

TucsonLiveAuction.com
Attn: Privacy Manager
PO Box 18141
Tucson, AZ 85731

If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address and indicate specifically what type of marketing communications you wish to stop receiving. This will ensure we identify you correctly in our systems and accurately process your opt-out request.

Please note that due to production and mailing timelines, it may take up to 10 business days for e-mails and up to six weeks for direct mail to make the requested change. Until that change takes effect, you may still receive marketing communications from us.

Also, please note that you may still receive business-related communications such as transaction confirmations, invoices, and other administrative communications from us.


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